Checking-in on one another
You don’t need any special skills to talk about wellbeing and to check-in with one another. If you notice that someone is just not themselves, then start by simply asking ‘How are you?’.
We suggest asking open-ended questions where possible. These are questions that are more likely to open the conversation (as opposed to closed ended questions which can be responded with a simple yes or no/agree or disagree). For example, 'how are you?' instead of 'are you alright?', and 'how is your recovery going?' instead of 'are you better now?'
Other ways to start the conversations are:
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How are you doing / feeling?
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How are you holding up?
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What’s been happening for you lately?
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I haven’t caught up, and wanted to check in about how you are feeling.
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How’s life? How is the whānau?
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What are you most looking forward to today?
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What else is happening for you at the moment?
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What could I be doing to support you?
If any person, situation or specific challenge has been mentioned previously, ask about this. For example:
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How is your mum feeling now?
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How have you been settling into the new home?
If you notice someone may be struggling, mention specific things that have made you concerned for them, for example:
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You don’t seem yourself lately, what’s up?
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I noticed you’ve been quiet this week, how is everything?
If the concerns are job- specific, ask questions like:
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What would help you manage the load?
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What roadblocks are you facing?
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What could make your job easier?
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Is there anything I can do to help you?
After the conversation:
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Take a moment to Process and Pamper yourself (two of the Seven Sweet Peas framework outlined in the Difficult Conversations Playbook).
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If appropriate, remember to follow-up with them to stay connected.
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Check out the CARE module and the Difficult Conversations Playbook for more information and support.